KUALITAS LAYANAN TERHADAP KEPUTUSAN MENABUNG DI BANK SYARIAH PADA MAHASISWA FAKULTAS TARBIYAH DAN KEGURUAN UIN ALAUDDIN MAKASSAR

Abstract

Riska Rony. 2020. The Effect of Religiosity, Sharia Financial Literacy, and Service Quality toward Decisions in Saving at Sharia Banks in Students of Tarbiyah and Teacher Faculty at UIN Alauddin Makassar, Supervised by Yuswari Nur and Shandra Bahasoan. This study aims to determine the effect of religiosity, Islamic financial literacy, and service quality toward the decision in saving at Islmamic banks for students of the Tarbiyah and Teaching Faculty of UIN Alauddin Makassar partially and simultaneously. The data analysis method used is a Multiple Linear Regression by distributing questionnaires to students of the Tarbiyah and Teaching faculties at UIN Alauddin Makassar with a total sample size of 100 samples. The results of this study indicate that the religiosity, Islamic financial literacy and service quality partially and simultaneously has a positive and significant effect toward the decision in saving at Islamic banks. The Islamic financial literacy variable is the most dominant in affecting customer decisions in saving at Islamic Banks.