EMPLOYEE ENGAGEMENT DAN KINERJA PEGAWAI, SUATU ANALISIS MEDIASI DENGAN ANTECEDENT KECERDASAN EMOSIONAL DAN SERVANT LEADERSHIP

Abstract

Al Amin. 2020. Employee Engagement and Employee Performance, A Mediation Analysis with Antacedent Emotional Intelligence and Servant leadership, supervised by Ahmad Firman and Anshar Daud. This study aims to analyze how extent of emotional intelligence, employee engagement, and servant leadership can affect employee performance. This study used a quantitative explanatory research design that was conducted at the Regional Planning, Development, and Research Agency (Bappelitbangda) and Regional Financial Management, Revenue, and Aseets Agency (BPKPAD) of Selayar Islands with a population of 156 people with a sample of 130 people. Sampling was applied using probability sampling with stratefied random sampling technique. The data were collected using a questionnaire as an instrument. The results of this study indicate that in the construct of emotional intelligence, employee engagement and employee performance, it can be concluded that employee engagement on employee performance partially mediates the relationship between emotional intelligence and employee performance. In improving employee performance, emotional intelligence increases employee engagement before increasing employee performance. Likewise, in the constructs of servant leadership, employee engagement and employee performance, it is concluded that employee engagement on employee performance partially mediates the relationship between servant leadership and employee performance. In improving employee performance, servant leadership increases employee engagement first before improving employee performance. The implications of these findings indicate the importance of improving emotional intelligence, Servant Leadership, and Employee Engagement in improving employee performance. The ability of employees to manage emotions, control themselves, and establish good relationships with fellow colleagues will have an impact on improving performance both in the workplace and in social life.